Medical Services

EMERGENCY SERVICES
The 87th Medical Group does not have an emergency room. When you have a true medical emergency call 911 and a 24-hour emergency medical crew will respond. An ambulance will transport patients to the nearest civilian emergency department. If you live in a civilian community, a civilian ambulance crew will respond to your 911 call.

You do not need to call your provider before receiving emergency medical care. However, you must contact your Primary Care Manager, as soon as possible after getting medical emergency treatment or being admitted to a hospital. If these calls are not made within 24 hours, the member may be responsible for the charges incurred. TRICARE Standard, TRICARE Extra and Medicare eligible patients using any civilian medical facility incur the prevailing cost-sharing rate for those services.

General Surgery and Orthopedics provide 24 hours a day, seven days a week coverage at Virtua Memorial Hospital. If you are seen in the Virtua Memorial Hospital Emergency Room and have a general surgery or orthopedic condition, then the on-call surgeon from the clinic should be consulted. The on-call surgeon can be reached after hours by calling (866) DRS-APPT. This call coverage is provided for active-duty, active duty family members, retirees and their family members.

TRICARE
TRICARE is the name of the Department of Defense's regional-managed care program for military families. Under TRICARE, there are three health care options. For detailed information, call (877) 874-2273 or visit www.healthnedfederalservices.com or www.tricare.osd.mil.

TRICARE Prime
This is a voluntary health maintenance organization option. TRICARE Prime, has an annual enrollment fee (except for active-duty and dependants, who may enroll free). Care is typically provided from within the Prime network of civilian and military providers. A Primary Care Manager is assigned from within the contractor's network or at the nearest uniformed services medical facility, who will manage all aspects of care, including referrals to specialists. The Health Care Finder assists in finding the appropriate specialty care for patients. For further details regarding this program, stop by the TRICARE Service Center to obtain a benefits guide or call (877) 874 2273.

TRICARE Extra
No enrollment or fee is necessary. An annual deductible for outpatient care is required, just as under TRICARE Standard. On a visit-by-visit basis, it is possible to seek care from a provider within the TRICARE network, get a discount on services and have reduced cost shares-five percent less than TRICARE Standard. Get a list of TRICARE network providers by visiting the TRICARE Service Center or calling (877) 874-2273.

TRICARE Standard
This benefit option pays a share of the cost of covered health care services obtained from an authorized non-network civilian health care provider. Enrollment in TRICARE Standard is automatic. Recipients pay the normal TRICARE Standard deductible for outpatient care and cost sharing percentages. When using TRICARE Standard, or non-network providers, providers be "certified" with the Department of Defense. If the provider is not certified, the government cannot share the cost. Call (877) 874-2273 for more information or to check on certification.

87TH MEDICAL GROUP SERVICES
(609) 754-9200
For appointments call the 87th Medical Group at (866) 377-2778. Hours of Operation: for all clinics, unless otherwise noted under the specific clinic, are Monday through Friday, 7:30 a.m. to 4:30 p.m.; closed the first Thursday of the month, 12:30 to 4:30 p.m.; closed Saturday and Sunday. All other services listed below are available for all Department of Defense beneficiaries except where noted.

Behavioral Medicine
See Mental Health

Bioenvironmental Engineering
Bioenvironmental Engineering is located at 3457 Bell Road on McGuire. Walk-in gas mask fit tests are performed on Tuesday, 8 a.m. to 3 p.m. and by appointment. Call (609) 754-9057 for more information.

87th Dental Squadron
(609) 754-3786
The Dental Clinic is available to active-duty servicemembers, non-active duty treatment is limited to space available or emergencies for relief of severe pain, infection, trauma or bleeding. Any beneficiary with a dental emergency during non-duty hours should contact Ambulance Services at (609) 754-9260.

The Dental Plan for family members is: TRICARE through United Concordia Companies, Inc. The contractor's toll-free number is (800) 866-8499. Air Force members may enroll online at www.ucci.com, or by calling (888) 622-2256.

Diet Clinic
Services are available by referral. Please bring your referral to your appointment. Call (609) 754-2462 for more information.

Exceptional Family Member Program
See Special Needs

Family Advocacy
(609) 754-9680
Services are available for active duty and family members. The staff provides education, prevention, treatment and protective services to families experiencing domestic violence. Education for new parents through a variety of free books, literature, videos and classes for expectant families is also available. Office or home visits are available.

Flight Medicine
(866) 377-2778
Services are available by appointment for active-duty aircrews, air traffic controllers and their family members. Flyers needing to schedule their Preventative Health Assessment, please call (609) 754-9025.

Force Health Management
Force Health Management oversees medical standards. Call the Occupational Health Medical Examination Program at (609) 754 9025 or Deployment and Travel Medicine at (609) 754 9256 for more information.

Health Benefits Advisors
Members are encouraged to call the Health Benefits Advisors for the latest on health care availability through the TRICARE program. Hours of Operation: Monday through Friday, 7:30 a.m. to 4 p.m.; closed weekends. Call (609) 754-9082 for more information.

Health and Wellness Center
Located in the McGuire Fitness and Sports Center at 2504 McGuire Blvd. The HAWC provides educational material to improve the wellness of our beneficiaries. The Health Promotions Team also provides classes and individual instruction in nutritional science, stress/anger management, tobacco cessation and cardiovascular disease prevention. Call (609) 754-2462 for more information.

Immunizations Clinic
Walk-in services only for immunizations. Yellow Fever shots are given on Wednesday at 2 p.m. by appointment only. All personnel are required to bring a copy of their shot records with them when coming to the clinic. Call (609) 754-9209 for more information.

Laboratory
Patients requesting copies of laboratory results should ask their requesting provider. Civilian laboratory requests are honored and reports will be sent to the requesting provider. Call (609) 754-9090 for more information.

Mental Health Clinic
(609) 754-9324
Active-duty members can schedule appointments. Walk-ins are for emergencies only and will be assessed accordingly. The clinic provides psychological assessments, psychiatric medications and individual counseling to address depression, anxiety, marital discord, military duty issues, loss or death, family difficulties, management of anger and physical pain, communication problems, sleep disturbance and other mental health-related concerns. Stress management classes and Traumatic Stress Response pre- and ­post-exposure briefings are also available.

Medical Records
(609) 754-9051
Records are the property of the 87th Medical Group and cannot be hand carried by the patient. If there is documentation required for another appointment, request a copy 48 hours in advance. All efforts will be made by the staff to ensure the pertinent information is included in the referral at the time it is made.

Women's Health Clinic
(609) 754-9719
Gynecologic services for all female beneficiaries empanelled to the 87th Medical Group. The clinic offers routine gynecological examinations, contraceptive management and problem-focused visits. Appointments are scheduled through the central appointment line. All routine obstetrical care is provided off-base using the TRICARE Network.

Optometry Clinic
(609) 754-9685
Appointments for routine and annual exams are scheduled by calling (866) 377-2778.

The clinic only sees active-duty members for routine eye examinations. Depending on appointment availability, Optometry will also see diabetic TRICARE PRIME beneficiaries for annual retinal exam. TRICARE Network providers are available in the local area for non-active duty beneficiaries. Limited driver license screenings are available for active-duty and family members on a walk-in basis. Military glasses can be ordered for active-duty and retired members who present a prescription from within the last two years. Orders, repairs and adjustments for military eyewear are available on a walk-in basis.

Hours of Operation: Monday, Tuesday, Thursday and Friday, 7:30 a.m. to 4:30 p.m.; Wednesday, 7:30 a.m. to 3 p.m.; closed the first Thursday of the month, 12:45 to 4:30 p.m.; closed Saturday and Sunday.

Pharmacy
(609) 754-9464
New prescriptions are filled during the same day. For refills, the pharmacy provides a phone-in refill service. Request refills 24 hours a day by dialing the automated refill phone line at (609) 754-9470 or (888) 223-2448. Phone-in prescriptions received before 10 a.m. may be picked up after 2 p.m. the next duty day. Prescriptions received after 10 a.m. may be picked up the second duty day after 2 p.m. Hours of Operation: Monday through Friday, 7:30 a.m. to 5 p.m.; closed Saturday, Sunday and federal holidays.

Physical Therapy Clinic
(609) 754-9476
All patients must be referred through their PCM to have an appointment scheduled for any services. Hours of Operation: Monday through Friday, 7:30 a.m. to noon and 1 to 4:30 p.m.; closed Saturday and Sunday.

Family Health Clinic
The clinic sees TRICARE Prime patients by appointment only during normal duty hours. All appointments are made through the 87th Medical Group appointment line at (866) 377 2778. A provider is on-call after normal duty hours, and on weekends and holidays for urgent questions or concerns that cannot wait until the next duty day. The on-call provider can be reached at (888) 223-2448. During normal duty hours a message can be left for the team nurse through the appointment line, (866) 377-2778. Hours of Operation: Monday through Friday, 6:45 a.m. to 4:30 p.m.; closed Saturday and Sunday.

Public Health Flight
(609) 754-9356
Public Health Flight covers medical standards, deployment and travel medicine, occupational health, communicable disease control and food safety and facility sanitation. They provide disease surveillance and reporting, communicable and zoonotic disease prevention and control, help ensure food safety through food facility inspections, inform base populace and deployers of medical threats, and investigate outbreaks (food borne, natural or terrorism associated).

Radiology/X-ray
(609) 754-9523
Mammography, ultrasound and fluoroscopy examinations are available by appointment.

Referrals
If you are referred by your PCM to an outside provider, you must contact Health Net Federal Services at (877) 874-2273 within 30 days of the date on which the referral is put into the system. Someone will assist you in setting up your appointment. Bypassing this step may cause the member to become responsible for the charges incurred.

Special Needs Identification
and Assignment Coordination
(609) 754-9752
Formerly known as Exceptional Family Member Program, services are available for active-duty and family members by referral. The SNIAC personnel work with families with exceptional medical and educational needs to ensure appropriate assignment and services.

Substance Abuse
(609) 754-9324
Services provided include assessment and individual and group counseling for substance abuse issues. Deterrence of illicit drug use is achieved through extensive community-based prevention efforts and a drug testing program. Prevention efforts include educational materials and provision of expert speakers that target civilian and military populations. For help call to make appointments or referral.

WALSON MEDICAL SUPPORT ELEMENT
The Walson Medical Support Element, located at 5631 Baltimore Ave. on Dix, handles all medical needs for mobilizing and demobilizing troops coming through Joint Base McGuire-Dix-Lakehurst. Additionally, servicemembers stationed at JB MDL can use the 87th Medical Group services.

For more information mobilizing and demobilizing servicemembers can call:
Troop Medical Center (609) 754-9425
Behavioral Health (609) 754-9460
Physical Therapy (609) 754-9219

NAVY HEALTH CLINIC
The clinic promotes the optimal health of the active duty force and all others entrusted to our care.

Medical Records/
Information Desk (732) 323-5372
Family Practice Clinic (732) 323-5323
Occupational
Health Clinic (732) 323-2561
Dental Clinic (732) 323-2158
Hours of Operation: Monday through Wednesday and Friday, 7:30 a.m. to 4 p.m.; Thursday, 7:30 a.m. to 6 p.m.; closed weekends.

VETERINARY CLINIC
The Joint Base McGuire-Dix-Lakehurst Veterinary Services maintains the health and deployability of all military working dogs while providing preventative medical care for servicemembers' pets. The clinic is constantly working to improve access to care and services. Services provide include wellness examinations, health certificate examinations, vaccinations, tests and laboratory procedures, and minor surgical procedures such as spaying/neutering.

Hours of Operation: Monday through Wednesday and Friday, 8:30 a.m. to noon and 1 to 4 p.m.; closed Thursday and weekends. Call (609) 562-6636 for more information.